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The cheapest software vendor is rarely the cheapest software project. Six questions that separate partners who'll deliver from vendors who'll disappear - asked before you sign, not after the deadline slips.
You wouldn't ask your CFO to also run sales, marketing, and HR. So why is the most common custom-software staffing plan still "hire one programmer and hope"? The six distinct roles every real project requires.
If software project nightmares are costing you sleep before the project even starts, you're paying attention to the right risks. Ten executive-level moves that move the success needle long before a developer touches the keyboard.
The legacy system you're keeping alive isn't free - it's just billing you in workarounds, training time, and lost agility instead of license fees. Ten honest considerations before you replace, refactor, or feed the old beast another year.
If your software support team feels like aliens who've never run your business, you're not crazy and you're not stuck. Three responses you should never accept from a support partner - and what to demand instead.
Halfway through the budget, half the functionality done, and the CFO is yelling. Sunk-cost reflexes will keep you spending - five questions that cut through the emotion and tell you whether to push, pivot, or pull the plug.
Your business software is an asset on your balance sheet, even if your accountant doesn't list it that way. Seven concrete moves to protect that asset from the all-too-common single-developer, undocumented, prayer-based support model.
Your business has habits the same way you do - and most of them quietly compound, for better or worse, every quarter. A practical health check on the workflows running your company while you're busy running it.
More than half the process improvement projects we run trace at least one finding back to inadequate software. The honest comparison between buying off-the-shelf and building custom - including when commercial really is the right call.
A specification feels like overhead until the day it saves you a six-figure rework bill - and then it feels like the smartest line item in the budget. Part four on why the boring document is the highest-ROI deliverable in the project.
Specs don't fail because nobody talks - they fail because nobody listens. Part three on the unglamorous communication discipline that keeps "that's not what I meant" out of your project's last 20% and your invoice's bottom line.
If your developer assumes your business runs like every other company in your industry, the project is already lost. Part two on the three steps that get you and your build team on the same page before code takes the wrong shape.