DragonPoint’s client tasked us with creating an Audit System which allows the entry and tracking of Field Assessment questions by means of an audit tool format, replacing a paper system. The Field Assessment process would be utilized to capture and verify accuracy of location specific questions based on policies, procedures and regulations. Corrective actions would be identified as a result of the field assessment findings and the responsible person would be assigned the task through the client’s CRM system. The collection and tracking of the assessment questions will generate section accuracy scores and can assign the Field Assessment Reviewer (Account Manager) to conduct the schedule a field assessment. This is a corporate wide company initiative to identify areas of opportunities and risk. A few of the processes include:
Here are some examples of functionality included in DragonPoint’s Facilities Field Audit solution:
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