SOFTWARE

reimagined

OUR

SERVICES

Custom Software

Increase productivity with software that fits your business.

Software
Integration

Eliminate redundancy by using integration services to connect your applications.

Custom
Reporting

Custom reports provide the information you need the way you want to see it.

Support For
Existing Systems

Stretch your software investment by updating an existing application.

Business Process
Improvement

Streamline your processes to maximize your software investment.

  • Requirements
  • Sprint Design
  • Sprint development
  • Testing & Documentation
  • Lessons learned

looking for the Perfect Fit

You wouldn’t wear shoes that are 2 sizes too small or too big. So why are you inflicting pain and frustration on your firm with poorly fitting software? Don’t you deserve software that’s the right size? Imagine how much more productive your operation could be when it has software designed and developed specifically for you and your unique business needs. No more time-consuming workarounds. Just software that’s right for you.

LEARN MORE

Over 30 Years
of USA Based
Custom
Software
Development
Solutions

Hello! My name is Suzie DeBusk. I founded DragonPoint Software in 1988. What I’ve always loved best about my work was helping my clients be more efficient and effective in their jobs, and I knew software was a great tool for doing this. 

Unfortunately, as a software developer working for someone else, I saw just the opposite. Instead of seeing software improve a business’s efficiency, I watched companies struggled as they worked with awkward software systems or reluctantly changed their business to fit the software.  I heard horror stories from business owners who tried to find a good software solution. They described talking to specialists who used techno-speak to confuse them and “experts” who walked in the door saying, “Let me tell you what you need” without ever asking questions about how the company worked or what was needed. I saw businesses that almost went under after paying too much for software that was difficult to use and did not solve their business problems.

I decided there had to be a better approach, so in 1988 I founded DragonPoint with these goals.
  • Listen first. We focus on understanding how the client’s business works, including the challenges they’re facing and problems they need software to fix. We don’t walk in the door thinking we have a cookie-cutter solution that fits every business.
  • We combine our technical and business process skills with our client’s understanding of their company to design a custom software solution that meets their unique requirements and is easy to use.
  • Produce excellent software. I hire the best, and our team of project managers, designers, developers, analysts, and testers have extensive real world experience delivering systems that work – on time and in budget.
DragonPoint’s longevity – as a company, in our client relationships, and with our employees – is proof that we’ve succeeded in meeting these goals. When I’m not working with our clients or my DragonPoint team, you might find me on any continent – I’ve visited all of them. I love to travel, including horseback safaris in Africa and Europe. I’m that rare breed – an extroverted software developer, and if I’m not travelling, most Saturday nights you’ll find me cooking and chatting with a house full of dinner guests. I enjoy speaking to groups about my travels, and I have years of experience teaching classes ranging from technical skills to leadership and personal development.

What Our Clients Are Saying

Companies come to DragonPoint looking for software consulting, software development outsourcing, system design, and other custom software services, and end up being satisfied, long-term DragonPoint clients.

My company uses software developed by DragonPoint to track all of the company bookings worldwide. The specification that was developed was complex and had to capture booking information by customer, sales engineer, product type, dealers, country of installation, and source of booking data. Reports had to be generated that could be printed, viewed on the screen, and saved as soft copies.

DragonPoint developed the initial software in FoxPro, and this software was used for many years without any major problems. When it became outdated, a new development program was initiated using Visual FoxPro. DragonPoint handled the software update, the conversion of existing data, and any problems that were encountered in the conversion process. All of this was handled very professionally and efficiently. In addition to the booking software that we are currently using, DragonPoint also developed a forecasting tool that was used to track future business and provide information to our factories. This performed to the same high standards as the booking software. I want to thank them personally for all of the effort. In addition to the work successes, I found many new friends at DragonPoint.
DAVID W.

Manager of Order Management,
Harris Corporation

I worked closely with DragonPoint to design our Centralized Inventory and Maintenance Software (CIMS) application. DragonPoint listened to our needs, and the custom system they developed for us does what it was designed to do: it makes us more productive by making it easy to get the information we need every day.

CIMS has significantly reduced the time required to handle special requests, too. For example, before CIMS, it took hours to find the specific work orders our auditors, California Highway Patrol, California Air Board, and other regulatory agency representatives required. Now I can provide the information in seconds using our custom query screen for work orders.

When I contact DragonPoint with questions or issues, I talk to people I know and get a quick response, even though we’re in different time zones.

I recommend DragonPoint to any business that needs custom software designed, developed, and supported.
Mike F.

Senior Manager of Maintenance,
Central Contra Costa Transit Authority

We’ve been using the reporting database you guys built for us for several months now, and it’s been wonderful for both our internal support folks and our customers. Thanks so much for your work – it was a huge help to us.
Chris R.

VP of Engineering,
BuildLinks

DME has used Dragon Point for several years now, they are certainly one of the best software development companies in Florida, and they have provided us with an extension of our own development resources. Although we have a development team in house, there are times when we have a project that is suited to having a dedicated team to have focus attention where our in-house team continues to spend time maintaining and supporting existing applications. Their staff is very professional and personable. I consider them to be an extension of our team as we will continue to use them to support our larger initiatives, like our Web to Print platform where they held major portion of the effort to go to market.

Sylvia provides great project oversight and really challenges each of the requirements to ensure quality output and to understand the expectations. Each developer further adds their own level of Q&A to assist in developing the Use Cases that will help test the application for delivery. The team is very good at communicating remotely, but we have the advantage of being close enough for on site visits. The team is focused on delivery and provide very detailed reporting on their work effort.
Eric R.

CTO
DME Holdings LLC

DragonPoint wrote well over 200 reports for Mercedes Homes. They also did all the programming for Buildrite, the software that Mercedes moved to in 2008. DragonPoint is extremely detailed in all they do. Sylvia Garner worked with all the employees at Mercedes and wrote all of the specs for the Buldrite product. I cannot recommend anyone higher than Sylvia.
Dennis K.

Director of Operations Systems,
Mercedes Homes

James continues to go above and beyond for us! We have recently upgraded our ERP software and it was not without a few issues. James researched a few ideas on his own and when I arrived at my office last Friday morning, his unexpected email in my inbox was most welcome! The Dragonpoint team are great custom software developers.
Denise C.

Accounting Manager,
The Father’s Table

DragonPoint saved my company hundreds of man-hours in redundant data entry and reduced our errors per order to a fraction of what they once were by designing a custom Microsoft Access database to submit and track orders. The success of the database was due in part to the fact that DragonPoint was extremely flexible even during the development phase in accommodating requirement modifications. They also took the extra time during the preliminary stages to listen and ask detailed questions about our specific software requirements, ensuring that the database fit our needs the first time. This reduced development time, which saved us money and allowed us to apply the database to our project sooner rather than later.

DragonPoint also suggested ideas that we hadn’t thought of regarding how we could enhance the database even further to save time and money in the future. When it came time to implement a phase two addition to the database, we could have pursued a lower bid, but due to our previous experience and comfort level with DragonPoint, it was an easy decision to work with them again.

Mike R.

Network Engineer,
Agilent Technologies

Sylvia was the project lead for several custom developed applications that her company, Dragonpoint, delivered to Mercedes Homes. As her customer, I can say that on each and every project Sylvia delivered on time, within the budget, and met all expectations, and many times exceeded them.

Sylvia really has a great way of getting to the core of the business requirements and making sure that her people write high quality software that supports those requirements.

Dragonpoint is a top notch vendor. Sylvia was a pleasure to work with and I would not hesitate to use them in the future.
Jim C.

IT Director,
Mercedes Homes

“We outsourced all our IT functions to DragonPoint. The skill level needed for various projects within the organization would have been too costly to recruit and maintain. DragonPoint had (or could obtain) the necessary people to get the job done. It is a pleasure working with a technology group that understands the business requirements as well as the technical requirements.”.
Michael B.

IT Manager,
Hydro Aluminum

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Are you ready to reimagine your software?

Contact us to find out whether custom software might be the right fit for your business.  The first hour is free!

What Happens next?

We’ll email you to set up a date and time for a Zoom meeting to discuss your system requirements.

If custom software sounds like a good fit, we’ll set up a second meeting with you and your team to define a clear deliverable that’s your first step towards building your new custom solution. (Don’t worry if you don’t have a clear deliverable in mind – we’ll help you define one!)

DragonPoint will provide you with a high-level statement of work and estimate, and you choose whether to proceed with building your new application.

PHONE: 321-631-0657

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